My Stream Account

Stream Energy Helps You Pay Your Bill More Easily

Want a free and easy way to pay your Stream Energy bill?

Tired of trying to remember to pay your bill every month?

The answer is simple – create a My Stream Account profile!

With a My Stream Account profile, our Texas customers instantly have multiple energy bill pay methods at their fingertips.

  • You can pay your Stream Energy bill online with no service fees from any internet-enabled device, from anywhere in the world.
  • You can also complete a one-time registration for automatic energy bill pay. Payment is automatically deducted from a checking account every month so you can be sure your payment will never be late.

Thanks to My Stream Account, you can view your previous and current Stream Energy invoices, view previous and scheduled payments, compare previous energy usage and invoices with easy-to-read graphs, view your current contract plan, and even personalize what notifications and reminders you want sent to your email. Loaded with enhanced features and easy navigation, My Stream Account makes your Stream Energy experience the best it can be.

Stream Energy Pay Center Locator

If you would like to make your energy payment in person, use the Stream Energy Pay Center Locator to find a location in your area where you can make your payment.
If you choose to pay your bill with a money order, please have the money order made payable to the name of the convenience store or location you are paying at, rather than payable to Stream Energy.

[ Stream Energy Pay Center Locator ]

Automated Bank Draft:

The worry-free way to pay your energy bills.

With this service, the amount of your monthly bill is automatically deducted from your bank account by Stream Energy. For verification purposes, the amount to be deducted will be sent to you before each withdrawal on your bill. There is no set-up fee nor a charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form and send it to Stream Energy, along with a voided check, to the following address:

Stream Energy
P.O. Box 192746
Dallas, TX 75219

If you prefer, you may also fax this form to 1-866-908-7590. You may also set up recurring bank draft payments by visiting your bank and making arrangements through them. Payments are posted the same day to the Stream Energy customer’s account.

[ ACH Recurring Debit Form—Texas ]

Online Bill Payment:

For when you are running short on time to pay your bill.

PLEASE NOTE: If you elect to pay your Stream Energy bill over the Internet by credit card, debit card or by check, there is an additional convenience charge of $2.95. While you will be paying your account with Stream Energy, the full amount of the $2.95 fee (excluding deposit payments) is passed to Stream’s provider of the service. Payments are posted the same day to the Stream Energy customer’s account.

[ Click Here to Pay Online ]

“Over the Phone” Bill Payment

Pay your bill over the phone by credit card, debit card or check. To pay by phone, please call (888) 962-5888.

PLEASE NOTE: If you elect to pay your Stream Energy bill over the phone there is an additional convenience charge of $2.95. While you will be paying your account with Stream Energy, the full amount of the $2.95 fee (excluding deposit payments) is passed to Stream’s provider of the service. Payments are posted the same day to the Stream customer’s account.

Payment by Mail:

If paying by check or money order via the mail, please send all payments with your payment coupon to the following address:

Stream Energy
P.O. Box 650026
Dallas, Texas 75265-0026

Stream Energy provides a self-addressed envelope with your bill to return your coupon and payment. To avoid late fees, please mail your payment at least three business days before the due date specified on your bill.

Payment Through Financial Institution Online Bill Payment:

Many financial institutions such as major banks offer their customers the ability to pay their bills via their own online bill payment service. Normally, these services debit the customer’s checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to three business days to post to the Stream Energy customer’s account. Please consult with your bank for more information.