Pennsylvania Residential Power & Energy
Helping customers understand the benefits of energy choice
With the advent of energy deregulation, customers have greater options than ever before when it comes to their residential energy service supplier. Our Pennsylvania customers have the power to turn on greater savings on energy rates, better customer service, and the use of renewable energy.
So how do you make an informed choice?
You need a company uniquely situated to provide tailored, one-on-one customer service and affordable Pennsylvania energy rates. Fortunately, Ignite and Stream Energy are here to help. If you’re ready to be enlightened by the advantages our customers enjoy, please visit www.streamenergy.net to learn more about the advantages of being a Stream Energy customer.
Power Service Options for Pennsylvania
Fixed Rate Plan
Rates will be fixed for the specified term, so that you enjoy the peace of mind that comes with price stability. Early Cancellation Fees shall apply as specified in your Disclosures document.
Variable Rate Plan (Month to Month)
Stream Energy’s Variable Price Plan provides you with a flexible plan with no term contract or early termination fee. This plan allows you to pay for your energy each month at the current cents-per-kWh rate or cents-per-Therm rate, which may change at any time depending on market conditions.
[ Energy Rates ]
Customer Disclosure Statement
These documents will help you make an informed decision to take advantage of Stream Energy’s Pennsylvania energy rates. For record-keeping purposes, print a copy of your disclosure statement(s) or contact Stream Energy to request a copy be sent to you via mail.
[ Electricity Disclosure Statement ]
[ Gas Disclosure Statement ]
Emergency Contacts
In case of emergency or outage, please contact your Local Utility Company directly (see the numbers listed below). They are responsible for maintaining the poles and wires, and for responding to emergencies and power outages.
TIP: Keep the contact number of your Local Utility Company close to your phone, so you can find it easily should you experience a power disruption.
If you have an electric emergency, call Duquesne Light immediately at 1-888-393-7000.
They are available 24/7 to answer your emergency call.
If you have an electric emergency, call MetEd immediately at 1-888-544-4877.
They are available 24/7 to answer your emergency call.
If you have an electric or gas emergency, call PECO immediately at 1-800-841-4141.
They are available 24/7 to answer your emergency call.
If you have an electric emergency, call Penelec immediately at 1-888-LIGHTSS (1-888-544-4877) or 1-800-545-7741.
They are available 24/7 to answer your emergency call.
Report emergencies immediately, including downed power lines, by calling 1-800-DIAL-PPL (1-800-342-5775).
When prompted, press 1 for “electrical emergency.”
If you have an electric emergency, call West Penn Power immediately at 1-888-LIGHTSS (1-888-544-4877) or 1-800-686-0021.
They are available 24/7 to answer your emergency call.
Frequently Asked Questions
Q: What is energy deregulation?
With deregulation, the retail supply of electricity and gas—that is, the actual “energy” supplied to your home or business is now opened to competition among various retailers who compete to provide better service and prices. What that means is that you can now choose your energy supplier. Deregulated retail supply includes customer service, rate plans and other customer incentive programs. When companies compete for your business, you as the consumer see the benefit through competitively priced offerings while still enjoying the same reliability that you have always enjoyed, even after you switch to a new retail supplier.
Q: Do you offer Budget Billing?
In Pennsylvania where the Utility does the billing, customers will automatically remain on Budget Billing when they switch to Stream Energy. Nothing will change for the customer.
While the Utility also does the billing in Maryland, New Jersey, and New York. Budget Billing does not carry over for the energy charges when a customer switches providers. Delivery charges however will remain on Budget Billing. Like in Texas and Georgia, the customer must true-up their account when they switch to Stream Energy. Stream Energy does not offer Budget Billing at this time in Maryland, New Jersey, or New York but would like to in the near future.
Whatever market a customer is in, they should always contact their current provider to determine how their budget plan will be impacted by switching to a new provider.
Q: Will Stream Energy offer a different product for R and RH customers?
Q: Is Stream Energy competitive with the PECO RH rates?
